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Last Updated: 01/01/2026

Houston Water Restoration & Renovation (“HWRR,” “we,” “our,” or “us”) is committed to ensuring that our website and digital services are accessible to all individuals, including people with disabilities. We strive to provide a user experience that is inclusive, easy to navigate, and compliant with applicable accessibility standards.

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1. Our Commitment to Accessibility

We aim to make our website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and to follow best practices under the Americans with Disabilities Act (ADA).

Our goal is to ensure that all users — including those using assistive technologies such as screen readers, voice recognition software, magnifiers, or alternative input devices — can access our content and services.

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2. Accessibility Features

We have implemented a variety of features to improve accessibility, including:

  • Clear and consistent navigation

  • Text alternatives for images and non‑text content

  • Proper heading structure for screen readers

  • High‑contrast text and readable font choices

  • Keyboard‑friendly navigation

  • Responsive design for mobile and tablet devices

  • Descriptive link text

  • Form labels and instructions for user input fields

We continue to evaluate and improve our accessibility features on an ongoing basis.

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3. Ongoing Efforts

Accessibility is not a one‑time project — it is an ongoing commitment.
We regularly:

  • Review website content for accessibility barriers

  • Update code and design to improve usability

  • Train staff and developers on accessibility best practices

  • Monitor compliance with evolving standards and guidelines

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4. Third‑Party Content

Our website may include links to third‑party websites or embedded content (such as maps, videos, or insurance resources).
We cannot control or guarantee the accessibility of third‑party platforms, but we encourage those providers to maintain accessible experiences.

 

5. Feedback & Assistance

We welcome feedback from users about accessibility issues or suggestions for improvement.
If you experience difficulty accessing any part of our website or need assistance with information, forms, or services, please contact us:

Houston Water Restoration & Renovation
Accessibility Support
(832) 855-8138
Hwrr@houstonwatterrr.com

We will make every reasonable effort to assist you and provide the information you need in an accessible format.

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6. Alternative Communication Methods

If you are unable to access information on our website, we can provide assistance through:

  • Phone support

  • Email communication

  • PDF or printed materials

  • In‑person consultations

  • Alternative document formats upon request

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7. Future Improvements

We are committed to continuous improvement and will update this Accessibility Statement as our website evolves and accessibility standards advance.

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