top of page

Terms & Conditions

Last Updated: 01/01/2026

These Terms & Conditions (“Terms”) govern your access to and use of the Houston Water Restoration & Renovation (“HWRR,” “we,” “our,” or “us”) website, including all pages, content, forms, and services offered through it (“Website”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

 

1. General Information

The Website provides information about water mitigation, fire restoration, mold remediation, reconstruction, and related services offered by HWRR.
Use of this Website does not create a contractor‑client relationship. A formal relationship is established only when both parties sign a written Service Agreement.

 

2. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not:

  • Violate any applicable laws or regulations

  • Interfere with the Website’s functionality

  • Attempt to access restricted areas or systems

  • Upload or transmit harmful code, malware, or disruptive content

We reserve the right to restrict or terminate access to any user who violates these Terms.

 

3. Estimates, Quotes & Online Forms

Any estimate, quote, or information submitted through the Website:

  • Is non‑binding

  • Is based solely on the information you provide

  • May change after an on‑site inspection

  • Does not constitute a contract or guarantee of service

All work performed by HWRR is governed exclusively by the Service Agreement, Refund Policy, Warranty Policy, and any approved Change Orders.

 

4. No Professional Advice

Content on this Website is provided for general informational purposes only.
It does not constitute:

  • Legal advice

  • Insurance advice

  • Engineering or environmental consulting

  • A guarantee of results

Clients should consult appropriate licensed professionals when needed.

 

5. Accuracy of Information

We strive to keep Website information accurate and up to date, but we do not warrant that:

  • All content is error‑free

  • All services listed are available at all times

  • Pricing, timelines, or descriptions are exact

We may update or modify Website content at any time without notice.

 

6. Intellectual Property

All content on this Website—including text, graphics, logos, icons, images, videos, forms, and documents—is the property of Houston Water Restoration & Renovation and is protected by copyright and trademark laws.

You may not:

  • Copy, reproduce, or distribute Website content

  • Use our branding, logos, or images without written permission

  • Modify or create derivative works

Limited personal use is permitted for viewing and printing informational content.

 

7. Third‑Party Links

The Website may contain links to third‑party websites, including insurance carriers, vendors, or partners.
We are not responsible for:

  • The content of third‑party sites

  • Their accuracy, policies, or security

  • Any damages resulting from their use

Accessing third‑party sites is at your own risk.

 

8. Privacy Policy

Any personal information submitted through the Website is handled in accordance with our Privacy Policy.
By using the Website, you consent to the collection and use of information as described in that policy.

If you’d like, I can also draft a full Privacy Policy for you.

 

9. Service Agreements & Contractual Terms

All restoration, mitigation, remediation, and reconstruction services are governed by the signed Service Agreement, which supersedes any Website content.

This includes:

  • Scope of work

  • Pricing

  • Payment terms

  • Refund Policy

  • Warranty Policy

  • Change Orders

  • Dispute resolution

Website content is informational only and does not override contractual terms.

 

10. Limitation of Liability

To the fullest extent permitted by law, HWRR is not liable for:

  • Damages arising from Website use or inability to use the Website

  • Errors, omissions, or inaccuracies in Website content

  • Losses resulting from reliance on Website information

  • Technical issues, downtime, or data breaches beyond our control

Your sole remedy for dissatisfaction with the Website is to discontinue use.

 

11. Indemnification

You agree to indemnify and hold harmless HWRR, its owners, employees, subcontractors, and affiliates from any claims, damages, losses, or expenses arising from:

  • Your use of the Website

  • Your violation of these Terms

  • Your misuse of Website content

 

12. Changes to Terms

We may update or modify these Terms at any time.
Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

 

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict‑of‑law principles.
Any disputes shall be resolved in the appropriate courts located in Harris County, Texas.

 

14. Contact Information

For questions regarding these Terms, please contact:

Houston Water Restoration & Renovation
Customer Support
(832) 855-8138
Hwrr@houstonwatterrr.com

​​

bottom of page